Top 5 Business Process Management Tools

business management tools

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Business process management governs the success of an organization. In many companies, it is chaotic and inefficient. Especially in bigger companies with ‘n’ a number of departments, streamlining operations strategically calls for automation. Human efforts are good enough to identify and modify the current processes, but tools are helpful in the meaningful management of the workflow at affordable costs.

Managing and optimizing are the primary goal of all business process management (BPM) tools. Implementing BPM tools in a business could help in bringing down the inefficiencies, human error rates, and miscommunication that occurs very often. These business tools design, model, implement and measure workflows and business process management rules.  In this write-up, read about the top 7 business process management tools.

What Are Business process management Tools?

BPM tools are software solutions essential for all businesses, small or big for increased productivity and improved business agility. This software helps in streamlining and automating workflows. Based on it, non-technical employees can test workflows, and design and test processes. Most tools support discussion threads, decision management, data management, etc.

If you think that a process management glitch can happen only with a small organization, then you are wrong. Here is an example that would give you a fair idea of the negative aspects of not documenting business process management. In the year 1999, NASA decided to maneuver ‘The mars climate orbitor’ at a height of 226 kms, however the project flopped causing huge loss.

The reason for the mission failure can be blamed on NASA’s carelessness on never including a step to constantly monitor units that were consistently imperial or metric. What really happened was ‘disintegration’ after setting it on a trajectory. Nobody would be able to believe that a highly monitored organization like NASA would go careless in such matters, but that is the truth. Mishap can happen anywhere if processes are not monitored.

business management tools


Some of the world’s best organizations automate work process with the help of Process Maker. It is available in the market since 2008. On the first day of its release there were only 3 downloads and within 2 years, it grew to 500 downloads per day, a huge achievement to its creators. It is now an award-winning firm with office in the US, South America and Europe.

The tool helps in embracing digital transformations and automating repetitive heavy processes. The best feature is that it is a cloud-based drag-and-drop process modelling tool. In software advice website, it has got average user rating 4.5 stars out of 5 stars in the ease-of-use category. Companies can now completely get rid of paper authorization with the help of Process Maker.


  • Rest API
  • Process Designer
  • Responsive Form Designer
  • Basic Dashboards
  • Output Document Builder
  • Effective User Management


It is one of the most powerful BPM tools available in the market today. Automating everyday tasks, streamlining data management, smoothing out tedious work and integrating the favourite apps can be done with this technology. What makes it unique from other sophisticated tools is that one can custom build forms and dashboards according to the specific organizational needs.

Zoho creator eliminates all security and flexibility issues. On, it has received 4.5 stars out of 5 stars in the value for money category.


  • Integration and API
  • Custom Reports
  • Interactive Dashboards
  • Tasks
  • Reminders
  • Notifications
  • Secure Access Controls
  • Customer Portal
  • Smart Reports
  • Drag-and-drop application builder
  • Mobile Apps
  • Collaboration Tools
  • Workflow Builder
  • Multi-Language Support


With Scoro one can manage work, create/send invoices, see an overall picture of team’s results, sales, costs and budgets. As it claims, it has got a simplistic touch to it empowering organizations. 360-degree view on any project, provision to assign tasks to the teams and perfect way to share files and documents with minimum errors makes it the best choice for businesses longing for improving the processes.


  • Business process management dashboard.
  • Calendar management
  • Task management
  • Project management
  • Quote management
  • Customer management
  • Invoices & expense management
  • Financial reporting


It is a seamless rule platform allowing users to develop executable workflow with ease. It can be used as a cloud-based and an on-premise solution. Headquartered in Virginia, the company help organizations continuously optimize operations. The solutions created by Decisions yields faster results at a slightly higher end price. The subscription plan starts at $6000, but its worth.


  • User portal
  • Configurable workflow
  • User forms
  • Custom reporting
  • Data mapping
  • Visual data mapper
  • Forms management
  • Graphical form designer
  • Rule engine
  • Text messaging
  • Data encryption
  • Task management
  • Third party integration
  • Workflow management
  • Activity dashboard
  • Workflow catalog
  • Disaster recovery
  • API
  • Role-specific permissions
  • Web forms
  • WYSIWYG forms designer
  • Graphical data presentation
  • Business rule automation


To start with Kissflow website is so attractive telling every visitor its story in a smooth flow. It has got an easy-to-use interface, build for scalability, processes without codes, integration friendly and has inbuild real-time analytics. Taking a human centric approach towards workflow, it can tackle many complicated issues. The platform is used across 100 countries by innumerable customers.


  • Access Controls/Permissions
  • Business Process Automation
  • Calendar Management
  • Compliance Tracking
  • Customizable Dashboard
  • Document Management
  • Forms Management
  • Graphical Workflow Editor
  • Mobile Access
  • No-Code
  • Task Management
  • Third Party Integrations
  • Workflow Configuration

Although in this article, only a few of the best BPM tools are described, you can find a never-ending list of tools on internet. Also, the generation next of business process management tools are here and is called Robotic Process Automation (RPA). RPA allows organizations to automate workflows just like BPM but what makes it different is that it is robotic automated, i.e., an involvement of Artificial Intelligence (AI) makes these tools super performing, advanced and future-ready.

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