We Create Consistent and Persistent
Quality Customer Experience.

Quality Assurance or popularly known as QA is not a dice game for us. It is a regular process through which our virtual assistants and the projects we handle get scrutinized and evolved. A clear goal is set for each service line and individuals. The performances are measured based on transparent policies and objective based standards. Our virtual assistants are under constant monitoring, which helps us in translating our services into an ultimate customer experience.

All our services which one can avail under virtual assistance, business support, bookkeeping, IT and website, digital marketing, business consulting, graphic designing or content writing comes with a privilege to our valuable customers; a reliable quality assurance.

Each desk of expertise at our end is headed by a master planner, who is extremely capable of handling and monitoring the team and the tasks passed on to them. Our quality model commensurate with our business goals and objectives, a decision that we make sure is being followed from the top level management to the individual level.

Our service quality is assured at 3 levels. A total quality management that ensures a fix for even leaving a doubt on our service quality. The second is a micro-level quality assurance and a third is a control to bring a quality check in par with our organizational standards.

Our approaches, techniques, methods and processes are designed for the projects of any fields and we make sure that they are implemented correctly. Deliverables are quality assured by keeping focus on the comfort of the clients and continual improvement.

With change in time, technological advancement and need per the project; standards are set by the company. This helps us in avoiding brand reputation damage. Promoting higher productivity, producing better functioning teams and to have an efficient and realistic planning; quality assurance helps the functioning of our organization in various ways.